Family Recruitment Coordinator

Description

Title: Family Recruitment Coordinator

Who We Are:
Partners in Opportunity (PIO) is a 501(c)(3) nonprofit organization whose mission is to help low-income families with federal housing vouchers put their children on the path to college by providing them with access to housing and supportive services in communities with high performing public schools. PIO provides families with a two-year springboard of wraparound support to help them navigate the transition to their new neighborhood, build community, establish stability, and ensure that their children are equipped to succeed academically. We deliver these services through four core programs: through our Community Program we help to orient families to their new neighborhood and assist them in building a support system in the local
community; through our Academic Advocacy Program we coach parents on how to interpret student achievement data and on how to advocate for their child with school staff and help them to establish goals and next steps both in and out of school; and through our Mentor Program and Opportunity Coach Program we connect parents to resources to help them maintain stability and to achieve the goals that they set for themselves and their family.

Job Summary:
Partners in Opportunity is seeking a detail-oriented, dynamic, and mission-driven candidate to serve as the organization’s Family Recruitment Coordinator. The Family Recruitment Coordinator will coordinate PIO’s new family recruitment, selection, and placement efforts. Responsibilities will include: conducting outreach to grow the applicant pipeline; conducting intro calls and info sessions with prospective applicants; compiling, reviewing, and scoring applications; maintaining PIO’s family database; conducting interviews and reference checks; coordinating with landlord and housing authority partners to match families to particular apartments and to work through move-in logistics; and providing overflow administrative support as needed.

Job Duties and Responsibilities:
▪ Family recruitment
o Conduct outreach to potential program applicants by sending direct messages through Facebook, Bob.ai, and Affordablehousing.com.
o Conduct direct mail campaigns to reach out to prospective applicant families.
o Visit local housing authorities to hand out flyers to prospective applicant families.
o Field phone and e-mail inquiries from prospective applicant families.
o Conduct intro calls with families interested in applying for the program.
o Maintain and update PIO’s database of prospective families.
o Conduct virtual info sessions for prospective families.
▪ Family selection
o Review and score applications and employment, education, and rental history charts.
o Take the lead in proactively shepherding families through the application process: request outstanding application materials, schedule interviews, follow up with references, and correspond with applicant families as needed.

o Run criminal background, eviction, and credit checks on applicant families.
o File application materials as they are submitted by applicants.
o Succinctly summarize key elements of each application in the applicant’s file: employment history, rental history, attendance records, credit check, eviction check, criminal background check, financial information, and reference checks.
o Conduct interviews with applicant families.
o Conduct reference checks on applicant families.
o Conduct final round interviews in conjunction with members of the leadership team.
▪ Family placement
o Maintain and update a database of rental subsidy rates and utility allowances for each housing authority in the DFW area by zip code.
o Monitor rental rates and unit availability at partner properties. Reserve units as needed.
o Assist landlords in signing up as a new landlord with the housing authority and in submitting
housing authority forms as families are matched to particular units.
o Coordinate family move-ins with the landlord and the housing authority. Closely monitor the critical path (submission and review of housing authority paperwork, housing authority inspection, housing authority contract issuance and submission) to ensure families stay on track for timely move-in.

Requirement

Required
▪ Mission aligned: passionate about helping low-income children break the cycle of poverty
▪ Highly organized and detail-oriented
▪ A proactive self-starter
▪ Interpersonal skills, desire, and ability to work with low-income families who are experiencing housing instability and chronic stress
▪ Personality, maturity, and presence to represent the program effectively in interactions with applicant families, participant families, current and prospective volunteers, and external partners
▪ Digitally savvy: highly proficient with Microsoft Office programs (Word, PowerPoint, and Excel), and able to readily master new software
▪ 4-year Bachelor’s degree
Preferred
▪ Experience working with low-income families
▪ Basic graphic design skills

Working Conditions:
▪ Full-time
▪ Target compensation: $58,000 ($53,000 salary with a $5,000 target bonus) plus a $5,000 healthcare stipend, or commensurate with experience
▪ Hybrid work environment: predominantly remote with periodic in-person work
▪ After-hours info sessions and interviews will occasionally be required to accommodate applicants’ work schedules
▪ Preference for candidates living in, or willing to relocate to, the Dallas area
▪ Opportunity to work with energetic, passionate, supportive, and mission-driven colleagues

Application Instructions:

▪ Individuals interested in applying should send a resume and cover letter, including why you are specifically interested in this role, to

office@partnersinopportunity.org