Temporary Benefits Coordinator

Description

Job Summary:

The Benefits Assistant provides administrative and employee-facing support for the organization’s benefits programs, with a primary focus on benefits communication, education, and coordination. This role partners closely with the Lead Benefits Specialist and Employee Success team to ensure employees receive timely, accurate, and clear information about their benefits and that benefits materials and resources remain current and accessible.

This position is ideal for someone who enjoys supporting employees, coordinating details, and creating clear, engaging benefits communications rather than managing complex benefits administration or compliance activities.

Key Responsibilities

• Serve as a first point of contact for routine employee questions regarding benefits programs, eligibility, enrollment timelines, and available resources.
• Respond to benefits inquiries in a timely, professional, and service-oriented manner, escalating complex or technical issues to the Lead Benefits Specialist as appropriate.
• Support open enrollment activities by helping prepare employee communications, reminders, and educational materials.
• Maintain and update benefits content on the employee website, Employee Handbook, Benefits Guide, and related reference materials to ensure information is accurate, clear, and user-friendly.
• Create and update PowerPoint presentations, flyers, FAQs, and other written or visual materials to support effective communication of benefits.
• Help ensure benefits messaging is consistent across platforms and aligned with organizational values.
• Provide logistical and administrative support for benefits-related events such as webinars, virtual meetings, health fairs, and wellness expos.
• Assist with scheduling, preparation of materials, attendee communications, and post-event follow-up.
• Process and track benefits‑related invoices, ensuring accuracy and timely submission for payment.

Requirement

Required Qualifications

• 2–4 years of administrative, coordination, or support experience, preferably in HR, benefits, or employee services
• Strong customer service skills and the ability to communicate clearly and compassionately with employees
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, PowerPoint, Excel), including creating presentations and written materials
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a collaborative environment
• Experience in higher education, nonprofit, or mission-driven organizations