Sales Conversion Home Loan Specialist

Description

To review, qualify and process loan applications, coordinate the approval or disapproval of loan applications within established investor limits and facilitate disbursement of loan funds.

Requirement

Responsibilities

• Call 50 to 100+ people per day including new leads, past clients, and older leads.
• Originate and make sales of loan packages to customers, including meeting and counseling with customers at their homes and offices.
• Engage in marketing, promotion and business development activities in support of sales, including calling on real estate agents and brokers, financial advisors and other potential referral sources.
• Provide applicants with information regarding the loan application process.
• Have comprehensive knowledge of state and federal regulations.
• Must meet all the state requirements for continuing education and licensing.
• Provide applicants with available options pertaining to their mortgage loan needs.
• Counsel customers with respect to credit needs.
• Obtain complete loan application including all support documentation needed to process the loan.
• Pre-qualify potential loan applicants by analyzing financial background.
• Follow-up on processing the loan by obtaining additional applicant information if necessary.
• Maintain communication between the lender and borrower.
• Establish rate with borrower verbally and in writing prior to settlement.
• Understand and support the corporation’s policies and procedures to provide proper and effective treatment to all of the corporation’s customers.
• Resolve any customer problems in expeditious and tactful manner.
• Review and report complaints received from customers and recommend corrective action to management.

Skills

Active NMLS license, Independent Judgement, Oral Communication Skills, Written Communication Skills, Analyzing Skills, Reading Skills, Customer Service, Diplomacy, Organization, Negotiation, Math Aptitude, Planning, Professionalism, Proofreading Skills, Time Management, Computer Literacy, Alpha/Numeric Keyboard Skills.

Education/Experience: 

High school diploma or general education degree (GED); related residential mortgage lending process experience and/or training; or equivalent combination of education and experience.